Vol. 6, Issue 1, Part B (2024)

The COVID-19 pandemic significantly impacted global education, accelerating the shift to online learning. This case study explores the online education practices in a tribal area in Kerala, focusing on a government high school in Trivandrum district. Despite efforts from institutions, teachers, parents, and students, significant challenges persisted. The Kerala Ministry of Education’s "First Bell" program facilitated continued learning, yet tribal students faced difficulties such as poor internet access, inadequate physical facilities, and home disturbances. Teachers used platforms like Google Meet and WhatsApp, supplemented by recorded classes at "padanakendrangal" centres. However, severe network issues and lack of technical support hindered effectiveness. The study emphasizes the need for better training for teachers, diverse online platforms, essential resources like electricity and internet, and increased financial support for students. It highlights the importance of addressing socio-economic disparities to ensure equitable access to quality education during crises.